Cookie Policy
1. General Information
At Tixenta, we use essential and functional cookies to ensure that the platform operates securely, reliably, and in line with your preferences.
In addition, Google Analytics 4 is used only on Tixenta’s public pages to measure visitor traffic and page performance.
Google Analytics 4 is active only on public pages. It is not used on the staff panel, customer panel, or any application screens that require login.
Tixenta does not use advertising, retargeting, or marketing cookies.
2. What Are Cookies?
Cookies are small text files that may be stored on your device through your browser when you visit a website or web application.
Cookies may be used for purposes such as securely managing sessions, remembering language preferences, performing security checks, or measuring the performance of public pages.
3. Cookies We Use
3.1. Essential and Functional Cookies
The following cookies are used to ensure the secure and proper operation of the Tixenta service.
| Cookie | Purpose | Type | Party | Area of Use | Retention Period |
|---|---|---|---|---|---|
tixenta_refresh | To securely maintain session authentication for logged-in users | Essential | First party | Login-required screens, including staff and customer areas | During the session/refresh period |
tixenta_csrf | To provide CSRF protection against request forgery attacks | Essential | First party | Login and transaction screens | During the session |
tixenta_maint_bypass | To manage authorized access during maintenance mode | Essential | First party | Screens requiring maintenance mode access | During the maintenance access period |
tixenta_locale | To remember the user’s selected interface language | Functional | First party | Public, staff, and customer areas | As long as the preference is valid or until the user deletes the cookie |
These cookies are necessary for providing the service, ensuring security, and remembering user preferences.
3.2. Analytics Cookies
Google Analytics 4 is used on Tixenta’s public pages. The purpose of this use is to measure visitor traffic, page views, page performance, and general usage trends on public pages.
Google Analytics 4 is not used on the staff panel, customer panel, or any application screens that require login.
| Cookie | Purpose | Type | Party | Area of Use | Retention Period |
_ga | To distinguish visitors and measure visit statistics on public pages | Analytics | Google Analytics / Third-party service | Public pages only | 2 years by default |
_ga_<container-id> | To maintain session state and measure visit statistics on public pages | Analytics | Google Analytics / Third-party service | Public pages only | 2 years by default |
Analytics cookies are used to understand the performance of Tixenta’s public pages and improve service quality.
These cookies are not essential. Therefore, where required by applicable legislation, analytics cookies are activated only after obtaining your consent.
4. Use of Google Search Console
Tixenta uses Google Search Console to monitor the visibility, indexing status, and search performance of public pages on Google Search.
Google Search Console is not used to track user behavior within Tixenta’s staff or customer panels.
Google Search Console itself is not used to place an additional tracking cookie on Tixenta visitors’ devices. It operates through Google Search results and site ownership verification processes.
5. Consent Status
Essential cookies used by Tixenta are necessary for the operation and security of the platform. Therefore, separate consent is not required for these cookies.
Functional cookies are used to improve and simplify the user experience.
Analytics cookies used through Google Analytics 4 are active only on public pages. These cookies are not considered essential cookies. Therefore, where required by applicable legislation, analytics cookies are activated only based on your consent.
If you do not consent to analytics cookies, Google Analytics 4 cookies will not be activated. This does not affect the basic use of Tixenta.
6. How Can You Manage Cookies?
You can manage your cookie preferences through Tixenta’s cookie preference panel.
You can also delete, block, or manage cookies through your browser settings.
However, disabling essential cookies may prevent you from logging in to Tixenta, maintaining your session, or using some core functions of the platform.
Rejecting analytics cookies does not prevent the basic use of Tixenta.
7. Cookie Use in Staff and Customer Areas
Google Analytics 4 is not used in Tixenta’s staff and customer areas.
In these areas, only cookies required for platform operation are used, such as session management, security, authorization, CSRF protection, maintenance mode access, and language preference cookies.
Advertising, marketing, retargeting, or behavioral analytics cookies are not used in staff or customer areas.
8. Changes
This Cookie Policy may be updated in case of changes to the cookies used, third-party services, or applicable legislation.
The most up-to-date version of this policy is always published on this page.
Last updated: 3 Jul 2026